March 31, 2010
Direct Marketing Update
Creative Direct Marketing Group, Inc.
310-212-5727 craig@cdmginc.com
Nobody knows direct marketing better!

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Greetings!

Welcome to this week’s issue on how to increase your marketing profits even in the current economy.

In this issue…

Most overlooked secret to direct mail profits

Many direct marketers fail to include one critical component: The call to action (CTA).

Take a look at your marketing materials. From your direct mail letter to your lift note, from your carrier envelope to your order form…do they all have a call to action?

If you’re among the small percentage who did remember to include a CTA on every marketing piece, then take a look again…is every CTA as strong as it could be?

Now, take a look at your website, microsite, blog, collateral materials…and conduct the same test. Are they as strong as they should be? Does each CTA tell your prospects exactly what you want them to do—and how you want them to do it?

Adding a deadline to your CTA is one of the easiest ways to boost its effectiveness. For example, tell the reader to respond within 10 days, or by a certain date. Then, make a compelling case for responding by that date.

Other response-boosting techniques include…

  • Asking for the lead or sale (that’s right—many don’t!)
  • Promoting the premiums
  • Highlighting the value proposition—the discount, the bargain
  • Using a positive acceptance statement to reinforce the CTA
  • Highlighting the ways to respond (online, phone, fax, email)

In direct mail fund-raising, you may have seen solicitations that read, “We have to raise $134,250 by (specific date) or (insert what will happen).” This specific number gives the appearance of a carefully thought out budget. As a reader, you’re impressed that the author knows exactly how much is needed.

The reader is also told what the consequences will be if they don’t take action by that date. This classic “if-then” CTA fund-raising strategy can be adapted for many other purposes.

If you’re having trouble with your call to action and want to dramatically boost your response, give me a call at 310-212-5727, or drop me an email at craig@cdmginc.com. Let my team help your profitability.

Recession survival tip: Is there money slipping through your fingers?

Customer attrition affects all areas of your business: It lowers the overall value of your house file, and puts added pressure to generate leads and acquire new customers. So how can you stop this revenue from slipping through your fingers?

Here are 2 strategies for engaging and reactivating lapsed customers…

  1. Segment your lapsed customers list, and target your message. No two lapsed customers are alike. Some were long-term buyers, some haven’t ordered in years, and others stopped buying recently. Each group needs to be addressed differently through targeted mailings.
  2. Create a reactivation series. This is a 6- to 12-part effort consisting of emails, e-zines and possibly postal mailings. Each effort should have a separate theme. Perhaps you have a promotion on products they’ve ordered in the past, or new products that would fit their buying profile.

There are many, many ways to reactivate lapsed customers. Given the cost of finding and acquiring new customers, reactivating lapsed customers may be the best way to grow your house file.

Could you benefit from strategies that bring back your lapsed customer list? Contact me at craig@cdmginc.com. Let’s see if I can help.

Web strategy: Little-known way to double or triple your online leads

Want to generate new leads? Start with your websites and landing pages.

One of the lead-generating tactics I use for my clients is known as a “floater.” True to its name, it’s a separate box that floats on top of your web page. It’s similar to a pop-up, but it can’t be filtered out by pop-up blockers. It appears a few seconds after the reader arrives at your site.

The floater typically offers a desirable incentive in exchange for contact information.

Use a powerful headline and direct response sales copy to prompt your reader to sign up for a free special report, free email updates or other valuable incentives.

If you’ve never seen a floater, go to my company website, http://www.cdmginc.com/, and take a look at ours.

If you’re interested in using a floater to generate more leads and conversions on your site, give me a call at 310-212-5727, or drop me an email at craig@cdmginc.com.

Copy tip: The use of “that” can weaken your copy

Pull out the latest copy you’ve written. Have you ever stopped to count the number of times you used the word “that”? Believe me, the total will amaze you!

Here’s the reason: “that” is one of the most overused and generally unnecessary words in copywriting!

What’s more, it’s lazy writing. Take a look at these two sentences and see which is more compelling…

#1: If you overuse the keywords that you chose for SEO, that will dilute the overall effect that you’re hoping for.

#2: Overusing your SEO keywords will dilute the overall impact.

The second one is shorter and more compelling—and is exactly what direct response copy is all about. When you have compelling copy, people will read what you’ve written and take the specific action you’ve requested.

The word “that” crops up everywhere…and it’s so easy to use. And once you’re aware of unnecessary “that” in your writing, you’re sure to notice how prevalent it is in the writing of others.

Now, of course there are times when “that” must be used—and that’s the truth.

Need copy help? Call me at 310-212-5727 or email me at craig@cdmginc.com.

Testing corner: Which subject line pulled best?

In several past issues, I discussed an email campaign created for a Switzerland-based publisher and financial advisory firm. We tested politically charged subject lines relating to inflation, the bailout, the Federal Reserve’s policies and Obama’s presidency.

But, as the economic climate has changed, so did our subject lines. That’s why I thought it was time to share another recent test with you. Take a look…

Test A
My #1 gold stock thanks to Obama & Geithner

Test B
Gold stock superboom thanks to Obama’s policies

Which subject line do you think was the winner? Email me at craig@cdmginc.com to share your thoughts.

Action Items

  1. Do you have a recession success story you’d like to share? Just email me at craig@cdmginc.com and I’ll include it in a future issue.
  2. Click the Forward to a Friend button in the upper-right corner to pass this Direct Marketing Update on to interested friends and business associates.
  3. Consider attending the Specialized Information Publishers Association’s conference in Washington, DC, this June. I attend every year and it’s always worthwhile. Go to http://www.sipa2010.com/ for more information.
  4. Questions about your marketing? Call me at 310-212-5727 or email me at craig@cdmginc.com and find out how I can help. Ask how you can receive a FREE critique of your most recent email promotion or mailing piece.

Yours for direct marketing success,

Craig A. Huey signature
Craig A. Huey
President
Creative Direct Marketing Group, Inc.
email: craig@cdmginc.com
phone: 310-212-5727
http://www.cdmginc.com/

Click here to visit the Direct Response Library. You’ll find numerous articles from past issues of my Direct Response newsletters that provide even more valuable direct marketing help.

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About Craig Huey

Craig Huey

Craig Huey is the #1 authority on accountable advertising.

He's recognized as one of the top direct response marketing experts in the nation.

In addition to publishing Direct Marketing Update and the industry newsletter, Direct Response, Mr. Huey is president of Creative Direct Marketing Group, Inc., a full-service direct response advertising agency, and InfoMat, Inc., a postal and email list brokerage and management company.

Email Craig at craig@cdmginc.com.

Craig’s 2010 speaking tour continues

Want to tap into Craig’s direct marketing expertise? Here’s where you can catch up with him over the next few months…

World MoneyShow
Vancouver, BC
April 6–8, 2010


FamilyLife Conference
Banff, AB
April 30–May 2


MoneyShow
Las Vegas, NV
May 10–13


Direct Marketing Association
Thousand Oaks, CA
May 18, 2010

Marketing During a Recession: 17 Strategies for Business Owners and Entrepreneurs


SIPA’s 34th Annual International Conference
Washington, DC
June 6–8, 2010

Email craig@cdmginc.com if you’d like to meet up.

 

Discover new profit-boosting direct marketing secrets each month in the Direct Response newsletter.

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Direct Response is the nation’s leading direct marketing newsletter. And in each issue, you’ll catch up on the latest test results, breakthrough strategies and techniques to get you the most return for your dollar.

You’ll discover…

  • New opening paragraph techniques that can increase your results by 20% to 30% or more
  • 7 surprising website blunders that lower response
  • 8 tips for easy ordering that will help you boost your response
  • 4 little-known direct response recession-beating strategies
  • Fatal errors in preparing industrial catalogs—how to avoid them while increasing your responses substantially

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Quote of the month

“In good times, people want to advertise. In bad times, they have to.”

—Bruce Barton

Bring Craig’s expertise in-house:

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Let Craig Huey show you the proven methods for dramatically improving your marketing results.

Besides creating winning campaigns, Craig Huey also teaches his award-winning strategies and tactics at corporate seminars and private workshops.

Craig is one of the most dynamic, entertaining and sought-after speakers in the direct marketing world.

Speaking nationwide and around the world more than 20 times a year, Craig informs, inspires, challenges and provides answers to marketers and management at hundreds of companies.

Book Craig for your company event or annual sales meeting.

You'll find out how to motivate skeptical prospects in the current economy. You’ll learn how to create compelling offers…target qualified leads…turn browsers into buyers…and so much more.

Each attendee will walk away with new understanding and an action plan for winning direct response marketing.

You want results from someone with experience who can actually make a difference. That someone is Craig Huey.

Call Deb at 310-212-5727 Ext. 117 to request information about customized seminars.